Hospice of the valleys has grown considerably over the last few years. The growth in services has meant that more people across Blaenau Gwent have received support and care at the time when they need it most. What has impressed me most is whilst reaching more people and providing new services the quality of the individualised care and the clear compassion of my colleagues has never diminished. The local knowledge and personal touch has continued at all levels.
Before starting in my role, I attended the official launch of our CWTCH partnership with Ysbyty Aneurin Bevan Hospital. This is a true partnership where hospice staff are able to admit patients to the hospital allowing them to access specialist palliative care in a hospital setting supported the hospice staff they know. It also allows access to holistic care (physical, emotional, social and spiritual) that is patient-centred and responsive to their needs.
My role now is to look at putting the Hospice’s 5-year strategy into place by consolidating existing services and looking at developing our existing partnerships further. At the core of all of this, however, is ensuring that we continue to put the patients’ needs at the core of all we do now and for our future plans working together with patients and their families is what we are all about.