Confidentiality

Our pledge to you regarding storing and sharing your information

Why do we ask for your information?

We ask for information about you so you can receive proper care and treatment. This personal information forms part of your health record and will need to be kept in case we need to see you again.

What do we do with your information?

Hospice of the Valleys must manage your personal information in line with the General Data Protection Regulations 2018. Staff involved in your treatment need to have accurate and up to date information to assess your health and provide you with care.

You may receive care from non-Hospice of the Valleys staff (e.g. NHS or Social Services) with whom it is necessary to share information about you in order to provide your care. We have a data sharing agreement with the University Health Board. They will only pass us the information that we need in order for us to contact and offer specialist multidisciplinary palliative care to you and your family/carers.

What are your information rights?

You have the right to know how we will use your personal information and have the right to access the data we hold about you as well as to change the way we use it.

The Access to Health Records Act 1990 gives a patient’s representative the right to access the health records of that patient if they have died. For further information and application forms for obtaining copies of your personal information, please contact:

enquiries@hospiceofthevalleys.com

Or in writing to our Head of Clinical Services, at the address below:

Hospice of the Valleys, Festival Drive, Ebbw Vale, NP23 8XF.

Tel: 01495 717277