Layne’s Story

The passing of a loved one can have a devastating impact and for one man in particular he was able to cope thanks to the care and support that Hospice of the Valleys was able to offer him and proved to be a vital lifeline.

As an only child Layne’s mother, Pat, was his life and they were extremely close.  Pat lived next door to Layne and although she loved her own independence Layne visited at least three times a day.

One day while visiting his Mum Layne became concerned and following tests he received the devastating news that his Mother’s prognosis was terminal and no treatment was available.  Layne was asked if he wanted support from the Hospice and at that point he had never heard of the charity or what we did, but he was relieved to be offered some help.

Pat was initially cared for at Layne’s home where she went to live following her discharge from Hospital, being visited by the nurses, physiotherapist and complimentary therapist.  The Family Support Team also offered support as Layne was reaching breaking point and struggling to come to terms with his mother’s prognosis.

“The Family Support Officer was like a therapist and seemed to be able to answer all my questions and what he said made sense, he could feel and understand what I was going through. I felt close to the edge and in a really bad place but he encouraged me to attend Activate your Life sessions at the Hospice, this helped me to look at things in a different light, I was unable to change what was happening but learned to look at things in a different light and live for today.  This put me in a better place to accept what was going to happen. I knew I wasn’t on my own, he really helped me and I can’t praise him enough” says Layne.

Pat passed away in January 2019 and although devastated by his loss the support that Layne received from the Hospice has enabled him to cope.

“The Hospice gave me the help and support I needed when there was no one else that I could turn to.  I knew the Hospice were behind me 100% and for what they did I can’t thank them enough.  People should have an insight into how my life was turned upside down and they helped put me back together again.  They gave me the confidence to look after Mam giving us special time together.”

Running in her Dad’s Memory

Charlotte Ralph has raised almost £2000 for Hospice of the Valleys by running the Newport Marathon in memory of her dad. Charlotte’s father, Andrew was a keen runner himself and had been a member of the Lliswerry Runners for around seven years and took part in several half and full marathons. It wasn’t until Charlotte left university that she began joining her Dad on his runs and then joined the Lliswerry Runners herself.

Initially Charlotte would struggle to keep up, saying:

“At first I was always behind him but he would always run with me and never leave me behind,”

Through commitment and perseverance Charlotte became fitter and faster and could finally keep up with her dad:

“When I got faster he would always say that ‘I had age on my side’, unfortunately, when he got ill he had to give up running which he hated.”

Even after having to give up his own running, Andrew was so supportive of his daughter that he would be at every single race, always keen to spur her on.

This year, Charlotte took part in her first ever marathon in her dad’s memory, raising funds for the Hospice who supported him in the final stages of his illness. Taking on such a big challenge not only demonstrates the special relationship between Charlotte and her father, but shows Charlotte’s natural determination to overcoming obstacles to reach positive outcomes even in spite of devastating circumstances.

Charlotte has said that she chose the Hospice of the Valleys because of the “great support network” they provided for the family during her dad’s cancer battle. And that:

“After my father passed away they called to see how we were and were just amazing. As I had never done a marathon before I knew it would be something that I could do to raise money for them.” Charlotte also wants to say a special thanks to the Lliswerry running club who helped in her fundraising.

Helen’s Story

Helen’s husband Graham shares his story of how the hospice supported him and his children following the death of his wife Helen, aged 43. Helen died in mid-December, in the small hours of the night. The hospice social worker was there, pre-arranged the next day, which happened to be a Saturday. The social worker supported me in telling my children who were aged five and six and
we put up the Christmas tree up together. Doing something really helped. Although the children didn’t really understand that Mummy wasn’t coming home any more. I needed to talk. Whenever I needed to talk the hospice social worker was there on the phone, or would arrange to pop and see me. The hospice gave me certainty in a very uncertain time. We drank coffee. We laughed. Often I cried. Hard for a bloke of six foot two to cry. But the hospice guys let me. With their help, I gave myself permission to grieve and deal with life. They were at the funeral when the reality hit my eldest and the tears flowed. I had someone by my side to help me. My girls found a new friend who played games with them, did colouring with them, and helped them to understand. Visits became less regular as time progressed. Every time you stumble, you can shout, and they answer.

Harold’s Story

Pam Hopkins experienced first-hand the support that the hospice and more specifically the CARIAD service could offer. Her husband Harold was initially diagnosed with Alzheimer’s in December 2014, however this later changed to Lewy Body Dementia with Parkinsonism. Originally Pam was reluctant to receive support, but she praised the patience of the nurse who persevered so that Harold and the rest of the family could access the support they needed almost two years later.

“The nurse was wonderful and would ring me every month to see how Harold was and to check on how me and my daughter Sarah were coping”.

Over time the clinical team developed a strong relationship with Pam and Sarah and made them aware of the varied support that the hospice and the CARIAD service could provide for them all.

The whole family were able to benefit from not only practical support, but the Hospice at Home service enabled Pam and Sarah to have a break for a few hours or to get a good night’s sleep. Both Harold and Sarah also benefited greatly from reflexology. The therapist was also able to provide emotional support for Pam who would look forward to her visits at home.

“The hospice’s intervention came at a critical time for us and my husband was very well looked after at the end of his life by the hospice team”.

Phillip’s Story

Phillip was referred to the hospice to help with his symptoms, in particular his pain. Phillip accessed therapies, family support and nursing services who all worked together to help with the problems that he shared with us as he got to know the team better.

Phillip has now been discharged from the hospice, this is what he said about how the Family Support Team helped him.

“The practical, financial and emotional support has made a tremendous difference to me, at one of the most difficult times of my life. If a problem arose, the exceptional staff would step in and provide help, advice and support. It would seem like the team had taken the problem from me, but they had just supported me to get through it. I cannot thank or praise the team enough, for the difference they have made to my partner and myself, during a very difficult time for both of us

Phil Webber

Phil was shell shocked when diagnosed with Prostate Cancer three years ago, age 44. Not knowing where else to turn, Phil self-referred to the hospice, already aware of the service as his father- in- law had received support.  “When I was diagnosed I was unsure where to turn. The hospice helped me understand my diagnosis and then explained the services they could provide to support me and my family” Shortly after Phil’s referral his specialist nurse saw he was suffering from a number of stress induced problems and suggested complementary therapy. “I was sceptical to begin with, but I could soon feel the benefits. My stress levels decreased and my sleep dramatically improved”. Phil received reflexology, massage and aromatherapy he also received these treatments when staying at Ysbyty Aneurin Bevan hospital.   The treatments improved Phil’s physical and psychological symptoms, allowing him to open up, discussing his fears and anxieties in a safe and relaxed environment. “It was my oasis in life, it was me time and I didn’t get that anywhere else. I would highly recommend having complementary therapies to anyone who is unsure. They have helped me no end and I haven’t looked back since” Phil explained.  During Phil’s journey he accessed a variety of the hospice’s services including family support, nursing and therapies. The clinical team worked together providing the support Phil needed.   Phil was discharged from the hospice as his symptoms were controlled and stable. Although Phil was anxious about discharge, he worked with the team and knows that should anything change, the hospice is only ever a phone call away.