Patient & Family Stories

Helen’s Story

Helen’s husband Graham shares his story of how the hospice supported him and his children following the death of his wife Helen, aged 43. Helen died in mid-December, in the small hours of the night. The hospice social worker was there, pre-arranged the next day, which happened to be a Saturday. The social worker supported me in telling my children who were aged five and six and
we put up the Christmas tree up together. Doing something really helped. Although the children didn’t really understand that Mummy wasn’t coming home any more. I needed to talk. Whenever I needed to talk the hospice social worker was there on the phone, or would arrange to pop and see me. The hospice gave me certainty in a very uncertain time. We drank coffee. We laughed. Often I cried. Hard for a bloke of six foot two to cry. But the hospice guys let me. With their help, I gave myself permission to grieve and deal with life. They were at the funeral when the reality hit my eldest and the tears flowed. I had someone by my side to help me. My girls found a new friend who played games with them, did colouring with them, and helped them to understand. Visits became less regular as time progressed. Every time you stumble, you can shout, and they answer.

Phillip’s Story

Phillip was referred to the hospice to help with his symptoms, in particular his pain. Phillip accessed therapies, family support and nursing services who all worked together to help with the problems that he shared with us as he got to know the team better.

Phillip has now been discharged from the hospice, this is what he said about how the Family Support Team helped him.

“The practical, financial and emotional support has made a tremendous difference to me, at one of the most difficult times of my life. If a problem arose, the exceptional staff would step in and provide help, advice and support. It would seem like the team had taken the problem from me, but they had just supported me to get through it. I cannot thank or praise the team enough, for the difference they have made to my partner and myself, during a very difficult time for both of us