Useful Information and Resources

Useful Contacts

Citizens Advice

Help and advice for benefits, work, debt and money, consumer, family, housing, law and courts, immigration, and health.

To request a call-back from an adviser please ring: 0300 3302 117 or 01443 835363.

You can also contact an adviser through the national phone service:  Advice link: 0800 702 2020


Age Cymru

All information and advice queries including benefits, health, money, housing or care.

Call: 0300 303 44 98 (charged at local rate)


General enquiries – 029 2043 1555



Disability Advice Project

DaDAP provides a welfare rights service to support disabled people, their families and carers.

Phone No: 01633 485865



Carers UK

Tel: 01495 321780




Blaenau Gwent County Borough Council

Contact Centre/C2BG Telephone: 01495 311556

8:00 am – 5.00 pm Monday to Friday



Blaenau Gwent Community Hubs

The hubs are located centrally in local libraries and provide advice and information on a range of council services including council tax and non-domestic rates information and advice, benefits information and advice including Universal Credit, Council Tax reduction, free school meals, school clothing grants and benefit overpayments and applying for a Blue Badge.



The place to find government services and information – simpler, clearer, faster.

DWP Bereavement Service – 0800 151 2012


Cruse Bereavement

The Helpline is run by trained bereavement volunteers, who offer emotional support to anyone affected by grief.  They will give you space to talk about your feelings and how you’ve been coping. The volunteers are completely non-judgemental and won’t share what you’ve told them with anyone else, unless you are in danger.

Call on 0808 808 1677.



Whatever you’re going through, a Samaritan will face it with you.  They are there 24 hours a day, 365 days a year.

Bereavement Resources

What to do when someone dies 

Bereavement Leaflet

The Dying Process

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