Every purchase, donation, collection and online sale made through Hospice of the Valleys' retail services helps generate vital income that supports patients and loved ones across our community. Behind every successful shop and retail service is a dedicated team of volunteers who give their time, skills and enthusiasm to make a real difference.

Retail volunteering offers a rewarding way to support your local hospice while developing new skills, meeting people and becoming part of a friendly and supportive team. Whether you enjoy customer service, practical hands-on work, or using digital platforms and social media, there is a role to suit a wide range of interests and experience levels.

Our retail volunteers contribute in many different ways. They help create welcoming shopping environments, sort and prepare donated items for sale, assist with collections and deliveries, and support our growing online retail presence. Together, these roles help turn the generosity of our supporters into essential funding that enables Hospice of the Valleys to continue providing care, comfort and support when it is needed most.

Volunteering with our retail team is flexible, enjoyable and rewarding. You'll gain valuable experience, build confidence, meet new people and become part of a community that shares a common goal: making a difference to local people living with life-limiting illnesses.

Whether you can spare a few hours each week or are looking for a more regular volunteering opportunity, we'd love to hear from you.

Our Retail Volunteer Opportunities

Shop Volunteers
Support the day-to-day running of our charity shops by serving customers, sorting donations, merchandising stock and creating a welcoming environment for shoppers.

Van Assistants & Drivers
Help collect donated goods from homes across the local area and deliver items to our shops and customers, ensuring donations are transformed into vital income for hospice care.

Digital Media & E-Commerce Volunteers
Support our online sales and digital presence through product listings, photography, content creation and online engagement, helping us reach more supporters and maximise income from donated items.

No matter which role you choose, you'll play an important part in helping Hospice of the Valleys continue providing compassionate care and support to local people Every hour volunteered helps make a lasting difference.