Phil was shell shocked when diagnosed with Prostate Cancer three years ago, age 44. Not knowing where else to turn, Phil self-referred to the hospice, already aware of the service as his father- in- law had received support. “When I was diagnosed I was unsure where to turn. The hospice helped me understand my diagnosis and then explained the services they could provide to support me and my family” Shortly after Phil’s referral his specialist nurse saw he was suffering from a number of stress induced problems and suggested complementary therapy. “I was sceptical to begin with, but I could soon feel the benefits. My stress levels decreased and my sleep dramatically improved”. Phil received reflexology, massage and aromatherapy he also received these treatments when staying at Ysbyty Aneurin Bevan hospital. The treatments improved Phil’s physical and psychological symptoms, allowing him to open up, discussing his fears and anxieties in a safe and relaxed environment. “It was my oasis in life, it was me time and I didn’t get that anywhere else. I would highly recommend having complementary therapies to anyone who is unsure. They have helped me no end and I haven’t looked back since” Phil explained. During Phil’s journey he accessed a variety of the hospice’s services including family support, nursing and therapies. The clinical team worked together providing the support Phil needed. Phil was discharged from the hospice as his symptoms were controlled and stable. Although Phil was anxious about discharge, he worked with the team and knows that should anything change, the hospice is only ever a phone call away.
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At Hospice of the Valleys we shape our end of life care around the ever-changing needs of our community.
We’re in the process of putting together a plan for how the services we provide will look over the next three years, (from March 2025) paying close attention to what matters most to our patients and their families, as well as our supporters, our healthcare colleagues and our staff and volunteers.
You can help us to get that right by taking part in this survey, answering a few key questions about what we do now and how we should develop in the future.
We already know how much people appreciate the specialist care we offer, that’s why we want to keep offering the most appropriate services, in a timely manner, for everyone who needs our support.
Please help us by completing our survey and provide us with vital feedback on our strategy and care. We read every response, and it will help shape the future of Hospice of the Valleys.
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