Hospice of the Valleys - Welcome to Your Volunteer Induction

Welcome to Your Volunteer Induction

Thank you for choosing to volunteer with us!

This induction is designed to help you understand who we are, what we do, and how you’ll play an important part in supporting our work.

Your induction ensures that you:

Know what to expect in your role
Understand our values and vision
Feel confident and safe
Receive all the guidance and documents you need
Are ready to get started

Whether you’re volunteering for the first time or returning after a break, we’re here to support you every step of the way!

All volunteers take part in two inductions to help you feel confident, supported, and ready for your role.

1️⃣ General Volunteer Induction
This induction is for everyone. It covers who we are, what we do, our values, safeguarding, health and safety, and the key information you need before starting.

2️⃣ Role‑Specific Induction
Once you complete the general induction, you’ll receive training and guidance tailored to your specific volunteer role. This helps you understand what you’ll be doing, who you’ll be working with, and the expectations for your position.

Together, these inductions ensure you’re fully prepared and supported as you begin your volunteering journey.

Phil was shell shocked when diagnosed with Prostate Cancer three years ago, age 44. Not knowing where else to turn, Phil self-referred to the hospice, already aware of the service as his father- in- law had received support. “When I was diagnosed I was unsure where to turn. The hospice helped me understand my diagnosis and then explained the services they could provide to support me and my family” Shortly after Phil’s referral his specialist nurse saw he was suffering from a number of stress induced problems and suggested complementary therapy. “I was sceptical to begin with, but I could soon feel the benefits. My stress levels decreased and my sleep dramatically improved”. Phil received reflexology, massage and aromatherapy he also received these treatments when staying at Ysbyty Aneurin Bevan hospital. The treatments improved Phil’s physical and psychological symptoms, allowing him to open up, discussing his fears and anxieties in a safe and relaxed environment. “It was my oasis in life, it was me time and I didn’t get that anywhere else. I would highly recommend having complementary therapies to anyone who is unsure. They have helped me no end and I haven’t looked back since” Phil explained. During Phil’s journey he accessed a variety of the hospice’s services including family support, nursing and therapies. The clinical team worked together providing the support Phil needed. Phil was discharged from the hospice as his symptoms were controlled and stable. Although Phil was anxious about discharge, he worked with the team and knows that should anything change, the hospice is only ever a phone call away.