Coronavirus (COVID-19): Guidance for patients of Hospice of the Valleys

Coronavirus (COVID-19): Guidance for patients of Hospice of the Valleys

Due to the continuing spread of Coronavirus nationwide we have taken precautionary action to protect our patients, carers, bereaved relatives and those working and volunteering at the Hospice. Whilst the risk to individuals remains low, we take the wellbeing of those using, working or volunteering in the Hospice seriously and appreciate your support in following the current guidance.

Our usual Day Services, including out-patient appointments, groups and clinics are suspended until further notice. This also includes bereavement support and teaching sessions. However, the team will be in touch with all current patients and carers to discuss individual situations and alternative support or advice during this time.

The Hospice of the Valleys community team continue to operate as normal and will continue to see patients in the community as and when appropriate.  Staff will contact patients, carers and bereaved relatives prior to each visit to ensure that nobody is displaying signs of  a high temperature, new continuous cough or being visited by people who have recently returned from abroad.

The Hospice Leadership team will follow government guidelines when determining necessary steps. These are updated daily and will be monitored by the Hospice’s Leadership team.

We understand that these changes may cause significant upset and inconvenience. Please be assured that we haven’t taken these decisions lightly and are prioritizing the safety and wellbeing of our patients, service users and our workforce.

For the latest information and guidance on the coronavirus you can visit:

Thank you for your understanding.

Leadership Team at Hospice of the Valleys